363bet FAQ – Answers to Your Top Questions

If you cannot remember your password, visit the Login page and tap the "Forgot password?" link. You will be asked to verify your registered mobile number. Once verified, you can set a new password and regain access straight away. If you run into any difficulty, our support team can assist you through the verification process manually.

No — each player is allowed one account only. Duplicate accounts are against our Terms and Conditions and may result in the suspension of all related accounts and the forfeiture of any balances. If you have accidentally created two accounts, contact support immediately to have them merged or the duplicate removed.

Account detail changes require identity verification to protect your funds. Log in to your account, go to your profile settings, and follow the prompts to update your information. For sensitive changes like a phone number update, our support team will guide you through a quick verification step before applying the change.

363bet supports all major payment options popular in Pakistan: JazzCash, Easypaisa, Raast, bank transfer, debit/credit cards and mobile wallets. All transactions are processed in PKR, so there are no conversion fees or hidden charges on your deposit amount.

JazzCash and Easypaisa deposits are almost always instant — your PKR balance updates within seconds of a successful transaction. Raast transfers are typically instant as well. Bank transfers may take anywhere from a few minutes to a couple of hours depending on your bank's processing speed. If your balance has not updated after two hours, contact support with your transaction reference number.

Yes, a minimum deposit applies and it is kept low so that players of all budgets can enjoy the platform. The exact minimum varies slightly by payment method — check the deposit page inside your account for the current limits per channel. In general, JazzCash and Easypaisa have lower minimums compared to bank transfers.

Log in to your account and navigate to the withdrawal section. Select your preferred payment method — JazzCash, Easypaisa, Raast or bank transfer — enter the PKR amount you wish to withdraw, and confirm. Withdrawals are sent to the same account or wallet you used when depositing, which keeps everything clean and secure.

Most withdrawal requests are processed within a few hours during normal business hours. First-time withdrawals may take slightly longer as our team verifies that your account details match your registered information — this is a standard security step to protect your funds. Once approved, JazzCash and Easypaisa transfers typically arrive within minutes. Bank transfers may take up to one business day.

A withdrawal can be held if your account has an active bonus with wagering requirements that have not yet been met, if your identity verification is still pending, or if the withdrawal amount exceeds your verified limit. Check your account notifications for the specific reason. If you believe the hold is a mistake, contact our support team and they will review your case promptly.

New 363bet members are welcomed with a deposit match bonus on their first top-up. The percentage and maximum PKR amount varies — visit the Promotions page to see the current offer. The bonus is credited to your account automatically after your first qualifying deposit, so there is no need to enter a promo code unless specifically stated.

A wagering requirement means you need to bet a certain total amount before bonus funds can be converted into withdrawable PKR. For example, a 10x wagering requirement on a PKR 1,000 bonus means you need to place bets totalling PKR 10,000 before you can withdraw that bonus as cash. Each promotion page lists the exact wagering requirements and eligible games so there are no surprises.

Yes, absolutely. 363bet runs regular promotions for active members including daily reload bonuses, cashback on net losses, free spins on featured slot titles, and enhanced cricket odds during PSL and major T20 tournaments. Check the Promotions page every time you log in — time-sensitive offers are posted there first and can expire quickly.

363bet covers a wide range of cricket events that Pakistani fans care about most — Pakistan Super League (PSL), T20 internationals, Test matches, ODI series, and major global tournaments. You can bet on match winners, top run-scorers, top wicket-takers, over/under totals, and live in-play markets that update ball by ball. Visit the Sports page to see all currently available markets.

Yes. Live betting is one of the most exciting features on 363bet. During active matches, odds are recalculated in real time after every delivery. You can jump in at any point during the match — whether it is the first over or the final over of a T20 chase. Make sure your PKR balance is topped up before the match starts so you are ready the moment the odds move in your favour.

Yes, cricket is our headline sport but the Sports section also covers international football leagues and tournaments, as well as popular esports titles. Whether you want to bet on a Champions League match or an esports championship, you will find markets available alongside the cricket coverage.

The Slot Games library runs to hundreds of titles — from classic three-reel fruit machines to modern video slots with bonus rounds, multipliers and free spins features. New games are added regularly. Progressive jackpot slots are also available for players chasing the larger PKR prizes.

Fish games are skill-based arcade-style games where you shoot at fish and sea creatures on screen. Each fish carries a PKR value — the bigger and rarer the fish, the higher the reward. You use in-game currency (funded from your PKR wallet) to fire, and winnings are credited back to your balance. They are fast, visual and great fun if you want a break from traditional slots or sports betting. Head to Fish Games to explore what is available.

Visit the App page or the Download page and follow the instructions for your device. The 363bet Android APK can be downloaded directly — just make sure you have allowed installation from unknown sources in your phone settings, which is a standard step for apps distributed outside the Play Store. iOS users can access the platform through the mobile browser, which is fully optimised for iPhone and iPad.

Yes. Your 363bet account is one unified account. Your PKR balance, active bonuses, bet history and personal settings are all synced in real time between the website and the app. You can start a session on your laptop and continue on your phone without any interruption. Use the same login credentials on both.

363bet uses encrypted connections for all data transmitted between your device and our servers. Payment transactions go through secure, established payment gateways. We do not store your full card details on our servers. For a detailed breakdown of how your data is handled, please read our Privacy Policy.

363bet encourages all players to game responsibly. You can set daily, weekly or monthly deposit limits from your account settings to help manage your spending. Session time reminders are also available so you stay aware of how long you have been playing. If you feel you need a longer break, a self-exclusion option is available. This platform is strictly for adults aged 18 and above. Read more on our Responsible Gaming page.

Do not share your password with anyone. Genuine 363bet support staff will never ask for your password under any circumstances. If someone contacts you claiming to be from our team and requests your login details, it is a scam attempt. Report it to our official support channel immediately and change your password as soon as possible. Always access 363bet only through the official website URL.